Performance reviews are vital. Your people need to know how you think they are doing in relation to their targets. It is often surprising to a manager to find out what an employee thinks of their own performance.

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One of the great things about being a manager is that you can delegate various types of tasks to other people instead of having to do them yourself. This may sound like a rather cavalier statement, but it’s true.

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If you’ve been leading for any length of time, you know you should delegate. My earliest leadership memory is of delegating household chores to my younger brother and sisters when I was eleven...

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Let’s face it: Sometimes people just don’t like each other. I hear from managers every day struggling to deal with interpersonal conflict between and among employees on their teams.

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While conducting team effectiveness workshops over the last several years, I have noticed a significant increase in the number of people working on virtual teams...

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Making assumptions about why employees voluntarily leave your organization can prevent you from gathering useful information. With their unique perspective on the organization and their position...

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