The more comprehensive a company’s leadership development efforts, the better its financial results in terms of shareholder return, growth in market share, growth in net income, and return on sales.

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There are many reasons why a business will fail. Much research is available to denote which factors are the most important, however, it appears that most business fail because they lack focus on the organization’s most vital asset – customers.

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Strategic plans, marketing, technology and capital investment are clearly important, but emotional commitment of the people using the tools and executing the plans is what determines whether companies sink or soar.

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Lisa Thompson is the Branch Manager for Drake International’s Calgary office. Lisa’s team consists of seven people, and she has been working with Drake for almost three years.

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"Building Your Profile" in business is very much about building your profile in life. It is through "pushing yourself to be your own personal best" that people around you will start to admire and follow you.

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If you Google the word 'leader' and 'leadership', there are 487 million hits. That's an awful lot of information.

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