Hiring an employee is like making an important investment decision, with the candidate representing the capital: human capital. Like any investment decision, you want to make the right choice — the first time.

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Resolving conflict doesn’t come easily to many people. Most of us want smooth interpersonal interactions. However, disagreements and conflicts are part of any dynamic organization.

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The telecom company CEO expressed shock and anger. After less than a year at the helm, he was being fired. He had lost the confidence of the executive team. He departed, feeling misunderstood and unappreciated.

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“Onboarding” is the process of integrating new employees into the organization, preparing them to succeed at their jobs, and having them become fully engaged, productive members of the organization.

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