When you conduct performance reviews, there is no way to guarantee that the discussion will end with both you and the employee in total agreement. This is especially the case if the review involves negative performance.

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Teams are a useful business tool for process and quality improvement, which may lead to higher customer satisfaction or cost reduction.

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Attitude is the key to organizational success. If an organization is looking for the true secret to increase sales and productivity, it is simple; increase morale.

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Goals are a great way to improve team performance. Clear goals with measurable standards must be developed and agreed upon with the team. One simple way to help determine what team goals should be...

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Employee engagement is the lifeblood of successful organizations. When employees are deeply connected to their organization, they share the vision of their employer and not only commit to achieving overall goals...

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As you interact with employees, see each one as unique and gifted, especially the star employees. Your role is to find their innate gifts—creativity, facilitating, listening, intelligence, and so on.

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