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- Prospecting and Lead Generation:Identifying and qualifying potential customers through various methods like researching leads, making cold calls, and following up on marketing-generated leads.
- Technical Consultation and Support:Providing expert advice on products and services, explaining technical features and benefits, and answering customer queries.
- Sales Process Management:Managing the sales cycle from initial contact to closing deals, including preparing quotes, handling objections, and negotiating prices.
- Customer Relationship Management:Building and maintaining strong relationships with clients, understanding their needs, and providing ongoing support and service.
- Product Knowledge:Staying up-to-date on product offerings, industry trends, and competitor activities through ongoing training and research.
- Sales Reporting and Analysis:Tracking sales performance, managing customer data, and providing regular reports to management.
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