Our client, an IT Consulting firm based in Gqeberha, is looking for an IT Field Installer to join their team.
Requirements:
- Proven experience as a Field Installer.
- Excellent diagnostic skills
- Knowledge and understanding of diverse computer systems, networking, and CCTV systems.
- Troubleshooting abilities.
- Certification in CompTIA A+, CompTIA N+, CompTIA S+, CCNA/ CCNP
- Valid driver's license
- Clear criminal record.
- Networking (Planning, Implementing, Configuring and Troubleshooting).
Responsibilities:
- Perform 1st and tier technical support function, while managing senior end user communications and relationships.
- Set up workstations with computers and necessary peripheral devices (routers, printers).
- Develop and maintain local networks in ways that optimise stability and performance.
- Perform troubleshooting to diagnose and resolve problems (repair and replace parts, debugging).
- Supervise and perform installations of all data network and CCTV systems.
- Maintain hardware and network requirements.
- Install well- functioning LAN/WAN and other networks and manage components (servers, Ips, ect)
- Offer timely technical support.
- Perform monthly inventory stock takes.
- Identify possible client leads and escalate to Manager as needed.
- Create and maintain documentation on IT manuals and procedures.
- Travel to client sites.
Competencies
- Problem- solving skills.
- Diagnostics skills.
- Excellent communication skills.
- Outstanding organisational skills.
- Time management skills.