Student Accomodation Property Manager

Our client is currently seeking an experienced Property Manager with a strong background in property management systems, particularly MDA.

Key responsibilities

· Ensuring that quality standards are set and maintained equally at the residence to ensure a uniform way of doing things. It is required that periodic standards inspections are conducted and reports submitted, which staff can use to rectify shortcomings.

· Implementing Housekeeping standards, policies and procedure. Stock control and general housekeeping cost control. Determining the most efficient and best housekeeping practices. Manage Sanitation Bin & Pest

· Control SLA's with service providers.

· Implement Security standards, policies and procedure. This involves studying incident investigations, risk assessments, determining training requirements, and striving for best practice and a safe and secure environment. Incident reports and investigations also need to be reviewed by the Operations Director as and when they occur.

· Determining the requirements for security systems and managing service providers thereof.

· Implementing and managing a Health & Safety Policy, Procedures, and Management System. As with security, incident reports need to be studied, and investigations requested where necessary. If required, conduct or assist with investigations.

· Liaising with Maintenance Manager on all maintenance issues and requirements.

· Have a good understanding of plant and equipment.

· Ensure lift and HVAC maintenance contracts are in place and SLA's adhered to.

· Ensure gardens are maintained, whether in-house or by outsourcing.

· Transportation Services Management

· Monitoring electrical and water consumptions at all residences

· Monthly reporting on consumption.

· Respond promptly to tenant inquiries and concerns, providing exceptional customer service.

· Coordinate move-in and move-out processes.

· Maintain positive relationships with tenants to enhance overall tenant satisfaction

· Co-ordinating with tenants to ensure all lease related compliance is up to date and filed correctly.

· Perform general administrative duties, including data entry, file management, and document preparation.

· Assist in the creation and maintenance of property management and maintenance reports and databases.

· Handle incoming calls, emails, and inquiries related to property management.

· Show vacant space

· Update vacancy schedule

· Typing and administration of Lease Proposals

· Advise new tenants on Entry and Exit Inspection procedures

· Follow up on the status of all legal action and legal handovers

· Ensuring that lease documents are correct, signed and all FICA documents are included

· Follow up on outstanding deposits

· Minimise vacant periods by proactively marketing vacant space

· In-Inspections & Out-Inspections.

· Tenant Pre-Billing Checks

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