Job Description

Our client in Financial Services is looking for a Claims Consultant with an accounting background, to join their team.

The key areas of responsibility include:

• Financial
• Claims administration
• Customer management
• Quality and performance standards

Requirements

• A post matric qualification
• Accounting background
• Good administrative skills
• An aptitude for figures
• Excellent communication skills
• Shipping experience will be an advantage

Responsibilities

Financial:

• Attainment of budget/ forecasts for submission of PRC's, Form C2 and SMD's, EU and SADC Declarations and 521, 522, 536, 538 and Tyre Levy claims.
• Conduct investigations to ensure that we are maximising claimable benefits (DDB).
• Timeous and correct invoicing.
• Email invoices to clients.
• Manage expenses, e.g. courier and telephone.

Claims Administration:

• Gather all relevant information and documentation required for the preparation of claims and declarations and ensure completeness of these documents.
• Apply for, and renew permits.
• Ensure that all registers are kept up to date.
• Ensure that client status reports are always up to date.
• Ensure that accruals/ duty reconciliations are updated on a monthly basis.
• Capture all necessary information for the generation of the claims and Declarations.
• Generate claims and declarations.
• Check captured import and export documents for correctness and completeness.
• Checking for the month to be up to date before 7th of the next month.
• Submit APDP and APDP2 claims and Form C2 and SMD certificates to audit.
• Copy documents and compile claims for submission to ITAC or Customs.
• Submit claims to clients for signature and submit signed claims to ITAC or customs.
• Submit Form C2 and SMD's, EU and SADC Declarations to client for checking, signature and submission to OEM's.
• Attend to all queries relating to documents/ claims/ declarations.
• Monitor claims through to issue of PRC or payment or refund.

Customer Management

• Communicate regularly with clients on all matters pertaining to claims, Declarations and input documentation.
• Advise clients when new claimable parts are identified.
• Assist with the take-on process (new clients)
• Liaise with Freight forwarders to educate on document requirements.

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